Essential Duties & Responsibilities

• Conduct investigations into allegations of fraud, waste, abuse, and non-compliance involving child care program participants and childcare providers.
• Review eligibility documentation, income verification, employment records, residency documentation, attendance records, and provider billing submissions.
• Conduct interviews with parents, providers, employers, staff, and third-party contacts, as necessary.
• Conduct field visits and on-site investigations.
• Analyze documentation, records, and data to identify inconsistencies, trends, or potentially fraudulent activity.
• Utilize all Texas Workforce reporting and file management systems to assist in case reviews, as needed.
• Prepare detailed investigative reports, summaries of findings, and recommendations for corrective action.
• Oversee corrective action plans and monitor implementation of remediation efforts. • Ensure audit readiness and support responses to federal and state monitoring reviews.
• Identify training needs related to investigation, fraud detection, regulatory compliance, and program oversight.
• Support overpayment identification, calculation, and recovery documentation processes.
• Coordinate with Child Care Contractor eligibility staff, monitoring teams, legal counsel, and Texas Workforce Commission staff.
• Prepare and organize documentation required for appeals, hearings, audits, and compliance reviews.
• Maintain secure and confidential handling of sensitive records and personally identifiable information.
• Identify process gaps, internal control weaknesses, and opportunities for fraud prevention improvements.
• Assist in developing procedures, workflows, and guidance related to fraud investigations and program integrity.
• Prepare written analysis of trends and findings based on case reviews and reports.
• Perform related work as assigned.

Supervisory Responsibilities

No day-to-day supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.

Education/Experience

Graduation from an accredited four-year college or university in Public Administration, Social Services, Business, Accounting or related field is preferred. A minimum of 3-5 years experience in leading complex investigations, compliance, auditing, public benefits eligibility, case management, program monitoring. Related experience in budgets, contract compliance, and interpretation of policies is required. Experience and education may be substituted for one another.

Knowledge of federal and state program policies and laws of the Texas workforce system. Workforce development eligibility program policies, and quality control procedures. Knowledge of Federal and state regulations governing Child Care program policies. Must understand confidentiality and records management requirements.

Ability to analyze and evaluate the application of policies to determine compliance, to interpret policies and procedures, to evaluate information pertinent to determining validity of cases and appropriateness of services provided, to evaluate documentation of case reviews and determine whether appropriate decisions were made.

How to Apply

Please email resume and cover letter to HR Director at [email protected] . Please put the title of the position you are applying for in the subject line of your email. If you prefer to mail your resume, please submit to:

Careers at Workforce Solutions

Attn: HR Director

Workforce Solutions for Tarrant County

1320 S. University Dr. Ste 600

Fort Worth, TX 76107

Disclaimer: All offers for employment are contingent upon the candidate having successfully completed a background check.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employee will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

This position will be designated as security sensitive according to the Texas Labor Code, Section 301.042. All offers of employment are contingent upon satisfactory completion of a criminal history record investigation.