With the continued spread of the coronavirus (COVID-19), we find ourselves in uncharted territory. We are diligently listening to and following the advice of medical and government officials as the situation in our region and across the globe changes daily.
Our hearts go out to everyone whose health and livelihood has been impacted by this pandemic. The safety and well-being of our staff, customers, partners and the community are of the utmost importance to us.
We are taking action to help prevent the spread of the coronavirus while doing all we can to ensure our services remain accessible to all. To that end, we are closing all workforce centers and offices to the public as of 8am on Friday, March 20, 2020. Although our offices are closed, know that we are still working and will still be available by phone and email. Here is what else you can expect from us:
We have temporarily closed our 6 workforce centers to the public to align with recommendations for small group gatherings and safe social distancing. Although the buildings are closed, and we will not be seeing customers in person, our staff will be reaching out in other ways to assist you. We know many of you have questions regarding Unemployment Insurance Benefits. Please visit the Texas Workforce Commission website for information on unemployment benefits as well as necessary documents, including a wage claim form. Visit: https://twc.texas.gov/news/covid-19-resources-job-seekers.
We are fully committed to providing you with the level of responsiveness and service that you have come to rely on. We understand that this pandemic has affected each business differently; we stand ready to help you weather the storm. If you need to hire workers immediately, our Business Services Team can connect you with the skilled talent you need. We can also present you with solutions if you are faced with the extremely difficult decision of adjusting your workforce due to coronavirus’ impact on your operations. Whatever the circumstance, we’re here to support you. Please contact us at email@example.com. If you are an employer looking for Unemployment Insurance information please visit the Texas Workforce Commission website at: https://twc.texas.gov/news/covid-19-resources-employers.
For our customers who participate in the Texas Workforce Commission subsidized child care program, the Commission has determined that children may accrue absences without impacting ongoing eligibility for services. Please visit the TWC website for more information about childcare by visiting: https://twc.texas.gov/news/covid-19-resources-job-seekers#childCareEarlyLearningCovid1Information.
Information during this time is more critical than ever. We continue to closely monitor this evolving situation to assess how it may affect the way we serve you. You will receive updates from us as frequently as possible as developments unfold and as decisions are made about next steps.
With that in mind, we ask your understanding that the process for supporting you in the near-term will be modified to follow guidance from the World Health Organization, the Centers for Disease Control, and local government and health officials. For the latest information, please visit check out the COVID-19 feed on our homepage.
Above all else, know that in this time of need, we are still here to help. Should you need to speak to us regarding any of our services, please contact us at firstname.lastname@example.org.
The Workforce Solutions for Tarrant County Team